Step 1 - Access your SmartLab Email and search the inbox for “Faronics" (if you do not know your SmartLab Email login information, contact support@clsonline.com and request your username and password).

Step 2 - Locate the email with a link to Faronics Labs and login credentials for your school's account.

Step 3 - Login to Faronics Labs and note that your active license key is listed, along with the start and end date of your license agreement.

Step 4 - Click “Download” to download the Deep Freeze Console installation file. The same file is used to install the software or update it.

Step 5 - Locate the zipped file in your computer's downloads folder. Right click on the file and select “Extract All…” You will be prompted to select a destination folder. You can save this wherever you prefer, or just leave this as the default (downloads folder). Click Extract.

Step 6 - Open the unzipped folder and find the application file “DFEnt.” Run this application to start the installation/update. 

Step 7 - Click “Next” on each page of the installer. You will need to accept the license agreement, then enter your license key. Click “Install” after entering your license key.

Step 8 - When the installation is complete, your Deep Freeze Console has been updated. Now open Deep Freeze Console and click the dropdown arrow in the left pane next to “[localhost:7725].” Select “Entire Network.”

Step 9 - Make sure all student computers are turned on and logged in. This step will restart the student computers, so also check that any student work has been saved properly, and the computers are not in use. Select each computer in the Workstations pane of Deep Freeze Console and right click to access a list of commands. Select “Update” to remotely update Deep Freeze on each student computer. 

Deep Freeze Console and the Deep Freeze Client for each student computer have now been updated. If you ran into any issues while trying to follow this process, please reach out to support@clsonline.com and our SmartLab Technical Support team would be happy to assist.